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Winning Through Commercial Precision in Medtech


My career has been largely based in the Cardiovascular, Endocrinology and Neurology specialty areas in various Sales and Marketing capacities. I began to focus on interventional medical devices in 2004 and was involved in several venture capital funded companies in a Marketing Leadership and Commercialization capacity. These early experiences presented opportunities to get deeply involved in the commercial, clinical, product development and regulatory functions of these organizations. In 2014, private equity was beginning to make significant investments rolling up small Contract Manufacturing organizations into consolidated strategic suppliers to support the medical device industry. These newly formed companies were funded on the assumptions of aggressive future growth to fund a future exit. Commercial leadership in these organizations became a highly critical function. My background was well suited for these types of Commercial Leadership challenges in the industry. I subsequently spent 10 years leading Creganna Medical’s/TE Connectivity’s commercial business in the Americas and Integer Holdings Global Cardiovascular Business before joining Cordis. In both roles, my business philosophy was to focus on the needs of the customer and building sustainable business partnerships among the world’s leading medical device organizations.
Product markets and R&D investment dictate the technology landscape of the industry. Contract manufacturers must be aware of these trade winds and align their capabilities accordingly. Every company must have a competitive advantage in a manufacturing process, raw material or cost position to build from as a starting point. Targeting these capabilities to companies investing in high growth markets is critical to the mission. Adding adjacent capabilities to expand a position in an account provides bolt-on revenue opportunities per transaction to increase the “share of spending”. Customers value consolidation of projects under one supplier, one supply agreement and one external quality system. Add to this strategy a philosophy of not running from, but towards problems as they occur and actively working to resolve them on behalf of the customer. Finally executing and delivering on what’s promised builds lasting trust in the relationship leading to future business opportunities. It essentially comes down to knowing what your better at than everyone else, developing intentional adjacencies, pricing to win, owning and resolving setbacks, earning trust and aiming in the right direction from the start. It’s a simple playbook that has helped me scale sequential commercial businesses successfully in the medtech industry. Innovative technologies require speed and talent in combination. Legacy product lines depend more on scale, quality and cost. Commercially speaking, one side is offense and the other side is defense. Business is won based on capabilities, know-how and the ability to achieve a launch timeline to scale. Business is maintained by delivering on time, in full, to request and efficiently. Understanding the economics of the industry and the end user hospital system is fundamental to driving an effective business strategy. Pricing pressures from the end user are passed through the value chain starting with our customers and often ending at the global supply chain. As a result, it’s imperative to understand the economic trickle-down effect and planning appropriately. The most effective ways are either through developing new technologies which drive cost savings for the end user by improving productivity or implementing lean manufacturing initiatives that support value sharing among price sensitive legacy product lines.Bringing focus to the short-term horizon, learning how to read the market or situation quickly, failing fast, course correcting and adjusting without assigning failure are the most critical leadership skills.