19MARCH - MAY 2024management system (CMMS) to identify the exact device that needs to be fixed. For instance, in a hospital that has multiple ultrasound devices, it is not easy to find out which device needs fixing. By performing a gap analysis with Asimily, we can pinpoint the device with an issue and integrate the device profile into our CMMS.Is there a particular methodology you follow while ensuring medical device security?Being an independent service organization, Crothall Healthcare does not own medical devices or the network. In the event of a cyberattack, we operate as per our clients' incident response plan. The first step to ensuring medical device security during cyber attacks is to take the device off the network and figure out what exactly happened. Often, government agencies show up when there is a cybersecurity attack and collect hard drives for forensic analysis. Organizations need to know how to handle such situations efficiently. The next step is to have the wherewithal to fix the equipment and eliminate any malware before deploying it back into the network for patient care. Crothall Healthcare, along with its partners, proactively follows numerous cybersecurity organizations and websites, such as CISA, that monitor device vulnerabilities. Our strategic partner, Asimily, keeps an eye on threat intelligence websites and adds the latest trends to their algorithm. This allows us to proactively warn our clients of any potential vulnerability with their devices. We are constantly in the know of any potential vulnerabilities, allowing us to provide the best responses to our clients. What role do technologies like AI and IoT play in the future of medical devices?Hospitals are leveraging technologies such as AI and IoT to make operations hassle-free. The increasing use of wireless devices is a clear indication of this trend. However, these wireless devices are not free from errors, and it is critical for hospitals to ensure that technologists and end users know how to use the device even if the wireless feature fails. It is ideal to always have a backup plan in place, especially if a scan is a life-or-death situation. What does the future hold for the medical device security industry?The medical device security industry will gain more traction in the coming years. Medical devices that are rolled out without cybersecurity features built-in are prone to vulnerabilities and leave medical device security organizations at the behest of OEMs. As a result, incorporating cybersecurity features into medical devices will be the next big step in this era of connected devices. What would be your sage advice to your fellow peers in the medical device security space?Medical device security will become a priority when we realize that our families are among the beneficiaries of these life-saving devices. This very thought can serve as a wake-up call to increase our efforts to stay ahead of the game and deliver secure medical devices. Crothall Healthcare, along with its partners, proactively follows numerous cybersecurity organizations and websites, such as CISA, that monitor device vulnerabilities. Our strategic partner, Asimily, keeps an eye on threat intelligence websites and adds the latest trends to their algorithm
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